Changes on our international sites
We summarised the most important changes for sellers who sell on multiple eBay sites. Please take a look below at the opportunities and changes that might impact your international business.
Improved Seller Experience
Promoted Listings: Guidance Improvements and Seller Eligibility
We’re now restricting Promoted Listings eligibility to Above Standard and Top-rated sellers.
You will now see your suggested ad rate when you create your Promoted Listings campaigns, instead of the trending rate. We’ve made some improvements to how you manage your Promoted Listings campaigns, such as improved item recommendations and a new dashboard.
Learn more (text in local language): ebay.co.uk (Restrictions), ebay.co.uk (Recommendations), eBay.com, eBay.com.au, eBay.ca, eBay.es, eBay.de, eBay.fr, eBay.it
New item specifics requirements & tools
We’re adding new tools to help you identify and add missing item specifics and optimise your listings. New item specifics requirements are coming 9 September 2020 in some categories. Learn more (text in local language): ebay.com, ebay.com.au, ebay.ca, ebay.co.uk, ebay.de, ebay.fr, ebay.es, ebay.it, ebay.pl, ebay.nl, ebay.ch, ebay.at, ebay.benl.be, ebay.befr.be
Seller Hub now available on additional eBay sites
We recently introduced Seller Hub on a number of additional European sites.
Learn more (text in local language): ebay.at, ebay.ch, ebay.befr.be, ebay.benl.be, ebay.nl, ebay.pl
Launch of Cancellation Flows
We’re giving sellers and their buyers the ability to cancel orders through new structured cancel flows to help them manage cancelled orders more efficiently.
Learn more (text in local language): ebay.at, ebay.ch, ebay.befr.be, ebay.benl.be, ebay.nl, ebay.pl
Trust & Seller Protection
Changes to email address visibility
In order to protect the privacy of buyers and sellers and as part of our efforts to combat spam and phishing attacks, we’re no longer showing buyer email addresses in your orders. Instead you’ll see an alias email address.
Learn more (text in local language): ebay.com, ebay.com.au, ebay.ca, ebay.co.uk, ebay.de, ebay.fr, ebay.it, ebay.nl, ebay.ch, ebay.at,
Changes to signature on delivery required for seller protection
On high value orders, you'll be required to purchase eBay signature confirmation to be protected against "item not received" requests.
Learn more (text in local language): ebay.at, ebay.ch, ebay.co.uk, ebay.fr, ebay.it
VAT Changes in UK/EU
In 2021, there will be changes to the VAT treatment of imports into the UK and EU as well as certain shipments within the EU
Learn more (text in local language): ebay.co.uk, ebay.de, ebay.fr, ebay.es, ebay.it, ebay.at, ebay.ch, ebay.benl.be, ebay.befr.be, ebay.pl, ebay.nl
Growth Tools
Terapeak Improvements
Since February 2020, we’ve been adding new features to the Terapeak Research tool, Also, eBay sellers will start to see Terapeak insights when creating or editing listings via Seller Hub
Learn more (text in local language): ebay.com, ebay.ca, ebay.co.uk, ebay.fr, ebay.es, ebay.it
Seller Hub Performance Tab improvements
We have improved the experience in the Performance tab, to provide you with additional insights into your eBay business.
Learn more (text in local language): ebay.com, ebay.ca, ebay.co.uk, ebay.de, ebay.fr, ebay.it
Fee changes
From 15 October, we’ll no longer offer a 10% Final value fee discount for eBay Top-rated Sellers on eBay.at.
Learn more (text in local language): eBay.at